Principles of Business Administration

Subject: Short Course Level 2

Who is this course suitable for?

This qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role. Learners will know how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles.

This qualification aims to cover:

This course consists of seven mandatory units:

Principles of providing administrative services
Principles of business document production and information management
Understand communication in a business environment
Understand employer organisations
Understand how to develop working relationships with colleagues
Understand how to provide administrative support for meetings
Understand customer service

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"I found the online part of the course so easy to use. I just typed in my answers and then I was finished. It was a really easy, straight forward qualification and my trainer was at hand when I needed her"

"This was my first apprenticeship and I really enjoyed it. My trainer was so helpful and supportive. I am so happy I passed! I would like to do another one in the future"

"From beginning to end I felt supported and encouraged to succeed with my apprenticeship. I enjoyed my sessions with my Trainer and I noticed I was learning so much each month!"